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020 _a9783662565094
_9978-3-662-56509-4
082 0 4 _a004
_223
100 1 _aDumas, Marlon.,
_eautor.
_4aut.
_4http://id.loc.gov/vocabulary/relators/aut
245 1 0 _aFundamentals of Business Process Management
_h[electronic resource] /
_cby Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers.
250 _aSegunda edición.
264 4 _aBerlin, Heidelberg : :
_bSpringer Berlin Heidelberg : :
_bImprint: Springer,,
_c2018
264 1 _c2018
300 _aXXXII, 527 p. 199 illus., 22 illus. in color. :
_bonline resource.
336 _atexto
_btxt
_2rdacontent
337 _acomputador
_bc
_2rdamedia
338 _arecurso en línea
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
504 _aIncluye referencias bibliográficas e índice.
505 0 _a1 Introduction to Business Process Management -- 2 Process Identification -- 3 Essential Process Modeling -- 4 Advanced Process Modeling -- 5 Process Discovery -- 6 Qualitative Process Analysis -- 7 Quantitative Process Analysis -- 8 Process Redesign -- 9 Process-Aware Information Systems -- 10 Process Implementation with Executable Models -- 11 Process Monitoring -- 12 BPM as an Enterprise Capability.
520 _aThis textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises - many with solutions - and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
650 0 _aSistemas de información.
650 0 _aSistemas de administración de información.
650 0 _aIngeniería de software.
650 1 4 _aAplicaciones computacionales en procesamiento administrativo de datos.
650 2 4 _aGestión en procesos de negocios.
650 2 4 _aAplicaciones para sistemas de información.
650 2 4 _aIngeniería de software.
700 1 _aLa Rosa, Marcello.,
_eautor.
_4aut.
_4http://id.loc.gov/vocabulary/relators/aut
700 1 _aMendling, Jan.,
_eautor.
_4aut.
_4http://id.loc.gov/vocabulary/relators/aut
700 1 _aReijers, Hajo A.,
_eautor.
_4aut.
_4http://id.loc.gov/vocabulary/relators/aut
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
856 7 _uhttps://unicurn.sharepoint.com/:b:/s/biblioteca/ESC7RtbHFDNClJYV38hQ9QsBiEMAIRRxfiIpvZooj3nmYA?e=g99iet
_z<img src="/screens/gifs/go4.gif" alt="Go button" border="0" width="21" height="21" hspace="7" align=middle"> Vea este libro electrónico
942 _aCF
_h004
_iD886
_2ddc
960 _aa2850988
999 _c25741
_d25741